Last updated: 27 October 2026
This policy explains how Charikleia Tsitinidou, trading as Claire’s Closet, handles personal information when you use clairescloset.gr, place an order, contact the store, or sign up for email updates.
Who is responsible for your information?
The controller is Charikleia Tsitinidou — Claire’s Closet, Irodotou 8, 69132 Komotini, Greece. Contact us at info@clairescloset.gr or +30 25313 04939.
Information we collect
Depending on how you use the website, we may collect your name, delivery and billing details, email address, telephone number, account details, order contents, correspondence with the store, and information needed to process or confirm a payment. If you subscribe to store updates, we record your email address and subscription preference. The website and its cookie tools may also process technical information and cookie preferences needed to operate the store and remember your choices.
Why we use information
- To take and fulfil orders, provide customer support, and manage your account.
- To meet tax, accounting and other legal duties.
- To protect the website, prevent misuse, and keep store records accurate.
- To send news and offers when you have chosen to subscribe. You can unsubscribe at any time.
- To store or read non-essential cookies only where the required choice or consent has been obtained.
We rely on the steps needed to perform a contract, legal obligations, legitimate interests in operating and protecting the store, or your consent, depending on the purpose.
Who may receive information
We share only the information needed with service providers that support the store, such as website hosting and technical support, the payment provider selected at checkout, delivery companies, and email services. We may also share information where the law requires it or where it is needed to protect legal rights. Payment providers process payment data under their own privacy terms; the information Claire’s Closet receives depends on the payment method.
How long we keep information
We keep personal information only for as long as it is needed for the purposes above. Order and transaction records are kept for the periods required by tax and accounting rules and to resolve claims. Newsletter details are kept while you remain subscribed. Cookie choices are kept according to the cookie tool’s settings.
Your rights
Subject to the law, you may ask to access, correct, delete or restrict the use of your personal information, object to certain processing, request a portable copy, or withdraw consent. To make a request, email info@clairescloset.gr. You may also complain to the Hellenic Data Protection Authority at www.dpa.gr.
Cookies
Our separate Cookie Policy explains the cookies used on the website. You can change your cookie choices at any time using “Cookie settings” in the website footer.
Changes to this policy
We may update this notice when our practices or legal duties change. The latest version will appear on this page with its update date.